Just imagine

I’m working on the volunteer newsletter staff at Renovation, the World Science Fiction convention held in Reno today through Sunday.

Yesterday I wrote articles about convention transportation and tipping; today I’m off to the local library, across the street from the convention center, which is honoring Renovation with a science fiction exhibit, films, and several “Meet the Author” events.

If you’re at the convention, maybe I’ll see you at the Thursday Steampunk Tea or that evening’s Girl Genius Grand Ball. Look for the newsletter, the High Space Drifter, in a hallway near you later today.

2 keys to great content strategy

The first key to great content strategy is knowing the organization, its audience, and the available tools. The second key is using that information to build realistic plans and options.

This is based on my contribution to a recent LinkedIn discussion (started by Boston web designer Craig Huffstetler) about what a content strategist should do.

1. A content strategist is responsible for knowing 4 things:

  • The communications needs and expectations of the target audiences
  • The strengths and weaknesses of the available communications tools
  • The resources (time, money and expertise) the client organization has to use the tools
  • The messages the organization wants to communicate

2. Based on that information, the content strategist builds realistic communications strategies and options.

When creating those options, it is important to:

  • Resist the lure of the tools. I see a lot of content strategists insisting that organizations use the hottest social media tools and channels — even when the organization’s audience has zero interest in receiving information through those channels.
  • Build on the existing strengths. I keep encountering organizations that have committed to content plans that, in order to succeed, would require 20 times the amount of time, money or expertise available carry them out. The plans fail — and the tools get blamed (“Facebook just doesn’t work for us!”).

The hallmarks of a great content strategist are a firm grip on reality and the ability to help the client face that same reality.

When the results come in, your client will thank you.

News about upcoming writing workshops

Clarion West is hosting a series of one-day writing workshops in Seattle this fall with Molly Gloss, Mark Teppo, and Nancy Kress.

Here’s a quick roundup of news on upcoming workshops in the Pacific Northwest for speculative fiction writers. I plan later this month to create a separate page for this information.

Clarion West announces Summer 2012 workshop instructors

The Clarion West Writers Workshop in Seattle has announced the instructors for summer 2012: Mary RosenblumHiromi GotoGeorge R.R. MartinConnie WillisKelly Link and Gavin Grant, and Chuck Palahniuk.

Yes, that George R.R. Martin.

Applications for the six-week intensive writing program will be accepted beginning in December. You can find more information on the Clarion West website.

Clarion West now offers one-day workshops

This fall Clarion West is hosting a series of one-day workshops in Seattle:

  • “Alive in the World,” taught by Molly Gloss
  • “Jumpstart Your Novel,” taught by Mark Tepp0
  • “Your First Scene,” taught by Nancy Kress (including a critique component for which writing must be submitted in advance)

Cascade Writers Workshop announces 2012 program

The 2012 Cascade Writers Workshop, scheduled for Vancouver, WA, in July 2012, will include workshop/critique groups led by Tor editor Beth Meacham, literary agent Michael Carr, and novelists Ken Scholes and Jay Lake. More information is available on the Cascade Writers website.

Cascade Writers reaches beyond Science Fiction and Fantasy to include Mystery/Suspense/Thriller, Young Adult, Historical, Non-Fiction, and Commercial writing(though this year, when I attended, a majority of the students were focused on fantasy and science fiction).

The writer’s cat and the dish of strawberries

Become a Write-a-thon sponsor and support the Clarion West Writers Workshop.

The cat was sitting peacefully on the table, a dish of fresh strawberries by her paws.

I snapped the picture.

A minute later, the crash: Glass bowl in pieces on the patio pavers, strawberries among the shards. Cat, still sitting peacefully on the table, now facing me.

“So what?” she seemed to ask.

As I crawled around under the table, carefully picking up the pieces of glass, I was thinking about the importance of the first line of a story, or the first page of a book.

Do you start with the peaceful cat and berries? With the defiant cat among the broken glass and spoiled fruit? Or with the broken bowl and berries, no perpetrator in sight?

Yes, it’s the fourth week of the Clarion West Write-a-thon, and every domestic disaster is fodder for fiction. I’m working on the second of my three pledged short stories (which is not about strawberries). Clarion West Board Chair Kelley Eskridge has challenged the 142 people writing to raise funds for the organization to each bring in an additional sponsor, via PayPal or check, this week.

Will you become my next sponsor? If you’re local, I’ll bring you the next bowl of strawberries from the garden. Before the cat gets it.

What to do before upgrading your Mac to OS X Lion

Installing Lion? Be sure to consult Joe Kissell’s ebook “Take Control of Upgrading to Lion.”

If you have a Mac and have concerns about upgrading to the Lion operating system (expected to be released at any minute), good news: You can get clear step-by-step directions and advice from Joe Kissell’s new ebook “Take Control of Upgrading to Lion” ($10).

This not an idle recommendation on my part. I’ve been using Joe’s ebooks about operating system software for years. On several occasions they’ve saved me from making decisions about software configurations that I would have later regretted.

Joe takes the surprises out of the process — you know, the part where you find out two days after installation that the scanner you want to use right now won’t work with the new operating system. Really, there’s no need for that to happen. Joe’s ebook explains how to check your current software and hardware in advance so you know about potential glitches and can make adjustments before the upgrade screws up your workflow.

Those of you who might be planning on calling me if Lion gets confusing should know that I’ve already got an answer to your questions. That would be: Download “Take Control of Upgrading to Lion” and use it!

Twitter? (yawn) Don’t bother.

Advertising? Twitter has jumped the shark and is diving for the bottom with the fail whale hot on its tail.

My clients are, of course, anxious to get the most mileage out of their blogs by teasing their posts on Facebook, LinkedIn, and Twitter.

By looking at statistical analyses of the blogs, we can see which of those teases are actually attracting readers. It’ll be no news to anyone that in most cases, the Facebook referrals are on the way up. Referrals from Google searches remain strong, and LinkedIn referrals are stable. But Twitter?

Young businesswoman sitting at desk yawning at Twitter
Are we tired of Twitter? (Photo: iStock)

Hello? Hello? Is anyone using Twitter any more?

I realized with a shock that I’d stopped using Twitter myself. I spend more time scanning Xydo.com (“social news evolved”) and paper.li newsletters (sent to me by email) and visiting Facebook (for community and social information) and LinkedIn (for hardcore professional networking news).

What’s going on with Twitter?

News that in two months Twitter will be injecting un-removable advertising posts into my Twitter stream was the signal that, for my purposes, Twitter has jumped the shark and is diving for the bottom with the fail whale hot on its tail. Enough users already are degrading Twitter with 40 posts a day of meaningless marketing babble that managing a Twitter stream has become a royal pain; stuffing advertising into the mix will soon raise stream-quality levels to unacceptable.

Nanny EdgeRank decides who you get to play with on Facebook

How EdgeRank controls the updates we do (and don’t) see on Facebook.

What did I tell you about going over to Susie's Wall? (iStock photo)

I’m willing to put up with a fair amount of behind-the-scenes nannying by a website in return for a clean, easy-to-use interface. Thus my reluctant acceptance of the way Facebook mysteriously feeds me way too much info from Kevin and prevents me from seeing the updates posted by Eloise.

Turns out the real nanny deciding which friends I should play with is something called EdgeRank, which manages this convoluted process for Facebook.

In this excellent article on lockergnome.com, Kelly Clay explains the EdgeRank system in detail.

Social media tips — from 1966

A social media study from 1966 explains word of mouth persuasion.

David Aaker, blogging for the the Harvard Business Journal, brings back into the spotlight Ernest Dichter’s classic study on word of mouth persuasion — nearly 50 year’s after Dichter’s original findings appeared in the same publication.

Aaker’s article explains why they still hold true today.

The cure for Internet over-subscription

You’re subscribed to RSS feeds, Twitter streams, email newsletters, and blogs. In short, you’re subscribed to so much online content that you’ve taken to ignoring it. Even hiding from it. You need a filter for your filter, but you’re too tired to set one up.

I’ve stumbled across one that does at least part of the job, and does is so well that I’m addicted. It’s called paper.li.

Sign-up took about a minute. I gave paper.li access to my Twitter account and it turned my Twitter feed (where I control subscriptions) into a beautiful newspaper. Now I see not an endless stream of Tweets but a “front page” index of Tweets (ones that have links), turned into teasers and links with photos. News is conveniently divided into sections (Technology, Politics).

There is limited customization. You can:

  • Change the name of your paper
  • Modify the content stream (which begins with you and those you follow) to add users, lists, hash tags, keywords on Twitter and keywords on Facebook.

Changes will appear in the next edition of your paper.

Paper.li is not perfect, but now, instead of ignoring everything, I’m seeing some great stuff in my paper. At least two or three of the stories inspire me to blog, so I’ll be doing more with WriterWay.

Swatting the social media buzzwords

Here’s a quick guide to some good glossaries of social media and SEO terms.

Is there a skyscraper on your SERP?

Possibly. In SEO-speak, a “skyscraper” is a long, narrow ad that runs at the edge of a web page. “SERP” stands for “search engine results page.” Easy — once you know the buzzwords.

Jargon and buzzwords are proliferating among social media and search engine optimization practitioners, and they serve the same purposes they do in other realms: They provide shortcuts for insiders and they exasperate just about everyone else.

If you’re wondering about things like “link farms” and “splogs,” here’s a quick guide to a few good glossaries of social media and SEO terms:

Social Media Glossary on Socialbrite (“Social tools for social change). Here are the words and phrases used by the professionals and policy types, from “API” to “YouTube” with a convenient hyperlinked index at the top.

The Ultimate Glossary: 101 Social Media Marketing Terms Explained posted by Kip Bodnar on the HubSpot Blog. Here’s where you’ll find explanations of services like Gowalla, Kyte, and MyPunchbowl (but no Evite? Hmm…)

25 Social Media Buzzwords…Explained by Jim Tobin of Ignite Social Media. A two-part article.

SEO jargon busters — a comprehensive list from DailyBloggr. Explains, among other things, latent semantic indexing, an important concept in SEO keywording.