Why I avoid Google+

Google+ won’t let you integrate multiple Google mail accounts into one Google+ identity, and that makes using Google+ a frustrating time suck.

Friend? See you on Facebook.

Colleague? Talk with you over on LinkedIn!

Neighbor? Acquaintance? Let’s have some fun on Twitter.

Fellow traveler? I’ll follow you on FourSquare.

But I just got an email notifying me that someone I like added has me on Google+. This fills me with dread. Why? Follow me on my journey down the surrealistic rabbit hole of Google+.

First, I click the link “Add to circles” in the email so I can add my friend. It takes me to Google+, which invites me to join.

Interesting, because I already belong to Google+. (Under two Google email identities, but more on that later.)

Unfortunately, sometime in the past few days I used a third Google email address (I have several) and now Google considers me logged in as that third identity, which does not belong to Google+ and is never going to.

I now have to log out of Google and log back in — which is requires me to refer back to the original email from my friend to see which identity she has “added” me under.

Yes, I know that Google has a system that lets you switch identities without logging out and logging in — but that “switch” only works for certain Google online apps and not for others. I use several, and can never keep straight which ones let me switch — until I try switching and a few screens later find that I am still stuck in the original unswitched identity.

So I log out and log in.

Hmmm. There is now no sign of my friend’s invitation, but I do see my Google+ stream (or ripple, or whatever they call it). There are a few posts from people I’m interested in, and several posts by some guy who just can’t shut up.

By now, I’m completely derailed. I go back to the email and tell my friend how she can find me on Facebook, Twitter and LinkedIn.

Problem solved.

Sorry, Google+. Your failure to let me integrate multiple Google mail accounts into one Google+ identity makes visiting your system a frustrating time suck — and even the literate content my friends post there won’t make it worth the trouble.

Corporate bloggers: Stop competing against Perez Hilton

Stop competing against Perez Hilton. Instead, start using the power of a corporate blog to compete against your actual competition.

There’s blogging…and there’s corporate blogging. Today I’m going to talk about the difference.

Individuals, news organizations, and political groups blog for blogging’s sake. And those blogs live and die by their content: Quality of writing; freshness of information; originality (or outrageousness) of ideas.

Quick — name three individual blogs, news blogs, or political blogs.

Easy: Huffington Post. Robert Scoble. The Unofficial Apple Weblog. Perez Hilton. Gizmodo.

Now name three corporate blogs.

?

Not so easy.

Just because they aren’t wildly popular doesn’t mean that corporate blogs don’t have their place. Done properly, they can be extremely powerful tools to drive traffic, drive sales, and enhance recognition of a brand, products, or services.

What’s difficult to grasp is that, unlike non-corporate blogs, corporate blogs don’t accomplish these things through great writing, fresh information, or original or outrageous ideas.  They accomplish these results through hard work and smart SEO. Here’s how:

1. They consistently put fresh content on the top tier of the company’s website (which improves search rank for the whole site).

2. They use carefully researched keywords and keyword phrases in headlines, blog text, links, and excerpts. This eventually positions the company near the top of search results for those frequently searched keywords.

3. They link appropriately to other highly ranked websites.

4. They harness WordPress or other user-friendly blogging software to automatically send (keyworded) excerpts with links (think of them as teasers) to the company’s Twitter and Facebook accounts. This makes the resources invested in the blog post go much further.

For reasons too complex and varied to go into here, few companies are willing to admit that their blogs are simply a tool. And, as a result, they miss out on the powerful results that tool can accomplish.

There’s no way that the carefully screened, days-old corporate information or flattering customer stories that make up corporate blog posts can compete with Perez Hilton or Engadget for readership. Few people read them; all people will ever see of those posts is excerpts on Twitter or on a page of Google search results. (And yet, properly written and keyworded, those excerpts can be very effective in conveying a company’s branding to thousands of viewers.)

To make the situation even worse, many companies fail to invest in the sort of professional SEO analyses that would tell them which keywords to use in their blogs (and on their websites). Instead, they guess about keywords — and often end up emphasizing keywords they already “own” via Google (such as the unique names of their products) rather than the phrases prospective customers are using to try to find their products and services. In the non-intuitive world of keywording, it can even be beneficial to violate the old taboo against mentioning the competition. By mentioning your competition or a competing product on a webpage or blog, you can end up with visitors who started off looking for the competitor’s product but got search results that lured them into viewing your product, on your site, instead. (Chances are your competition is already doing this.)

Bottom line: Stop trying to compete against Perez Hilton! Instead, start using the power of a corporate blog to compete — against your actual competition.

Twitter? (yawn) Don’t bother.

Advertising? Twitter has jumped the shark and is diving for the bottom with the fail whale hot on its tail.

My clients are, of course, anxious to get the most mileage out of their blogs by teasing their posts on Facebook, LinkedIn, and Twitter.

By looking at statistical analyses of the blogs, we can see which of those teases are actually attracting readers. It’ll be no news to anyone that in most cases, the Facebook referrals are on the way up. Referrals from Google searches remain strong, and LinkedIn referrals are stable. But Twitter?

Young businesswoman sitting at desk yawning at Twitter
Are we tired of Twitter? (Photo: iStock)

Hello? Hello? Is anyone using Twitter any more?

I realized with a shock that I’d stopped using Twitter myself. I spend more time scanning Xydo.com (“social news evolved”) and paper.li newsletters (sent to me by email) and visiting Facebook (for community and social information) and LinkedIn (for hardcore professional networking news).

What’s going on with Twitter?

News that in two months Twitter will be injecting un-removable advertising posts into my Twitter stream was the signal that, for my purposes, Twitter has jumped the shark and is diving for the bottom with the fail whale hot on its tail. Enough users already are degrading Twitter with 40 posts a day of meaningless marketing babble that managing a Twitter stream has become a royal pain; stuffing advertising into the mix will soon raise stream-quality levels to unacceptable.

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