Customer communications, done right
We get them just about every week now — mostly emails, but sometimes a physical letter from our dental office,Continue Reading
Karen G. Anderson, writing and content strategy
We get them just about every week now — mostly emails, but sometimes a physical letter from our dental office,Continue Reading
Just over 100 days ago, on Jan. 23, science fiction author Bob Brown issued a writing challenge: Imagine the future during or after the TrumpContinue Reading
Well, blue-city ladies, I’m appalled by us and our unironic display of privilege.
Holiday letters occupy a position just below fruitcake on the top ten list of Things to Dampen the Holiday Spirit. This need not be so.
It’s critical for communications practitioners to acknowledge how uncontrollable, risky, and powerful social media has become.
Tip from Worldcon: A great author reading is 7 minutes long. Plus information about the Two Hour Transport speculative fiction readings in Seattle.
[NOTE: I don’t usually write about politics on this blog, but the communications issues this year are fascinating me.] I’veContinue Reading
John Scalzi has spotted a change in the way we react to viral blog posts: The discussions that used to take place on our blogs are now taking place on Facebook and Twitter. What does this mean?
I’ve been to three conferences in as many weeks, and all three of them included presentations that crammed way too muchContinue Reading
Free, organic marketing — that takes time. But it has at least one advantage: if you build and nurture a good LinkedIn network, the leads that come from it are very well qualified.