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	<description>A blog by Karen G. Anderson about best practices for website content and blogging.</description>
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		<title>Do you write speculative fiction?</title>
		<link>http://writerway.com/2012/05/13/do-you-write-speculative-fiction/</link>
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		<pubDate>Sun, 13 May 2012 20:51:10 +0000</pubDate>
		<dc:creator>Karen Anderson</dc:creator>
				<category><![CDATA[fundraising]]></category>
		<category><![CDATA[Writing]]></category>
		<category><![CDATA[Clarion West]]></category>
		<category><![CDATA[Clarion West Writers Workshop]]></category>

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		<description><![CDATA[Signup is open for the Clarion West Write-a-thon, a "shadow workshop" that runs in tandem with the Clarion West Writers Workshop (June 17 - July 27) and raises money to support Clarion West. <a href="http://writerway.com/2012/05/13/do-you-write-speculative-fiction/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=writerway.com&#038;blog=6613363&#038;post=1885&#038;subd=writerway&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Quick fixes for commercial websites: How to diagnose customer pain points</title>
		<link>http://writerway.com/2012/04/17/quick-fixes-for-commercial-websites-how-to-diagnose-customer-pain-points/</link>
		<comments>http://writerway.com/2012/04/17/quick-fixes-for-commercial-websites-how-to-diagnose-customer-pain-points/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 19:00:31 +0000</pubDate>
		<dc:creator>Karen Anderson</dc:creator>
				<category><![CDATA[Marketing Communications]]></category>
		<category><![CDATA[Online Work/Life]]></category>
		<category><![CDATA[Web Content]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Call center]]></category>
		<category><![CDATA[customer pain points]]></category>
		<category><![CDATA[Customer support]]></category>
		<category><![CDATA[diagnose customer pain points]]></category>
		<category><![CDATA[IT web team]]></category>
		<category><![CDATA[Sales reps]]></category>
		<category><![CDATA[website]]></category>

		<guid isPermaLink="false">http://writerway.com/?p=1846</guid>
		<description><![CDATA[Five ways to diagnose (and address) customer pain points on commercial websites. <a href="http://writerway.com/2012/04/17/quick-fixes-for-commercial-websites-how-to-diagnose-customer-pain-points/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=writerway.com&#038;blog=6613363&#038;post=1846&#038;subd=writerway&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Social media mistake #1: Fuzzy pink slippers that don&#8217;t fit</title>
		<link>http://writerway.com/2012/04/05/social-media-mistake-1-fuzzy-pink-slippers-that-dont-fit/</link>
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		<pubDate>Thu, 05 Apr 2012 23:56:58 +0000</pubDate>
		<dc:creator>Karen Anderson</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web Content]]></category>
		<category><![CDATA[generic social media]]></category>
		<category><![CDATA[social media audit]]></category>
		<category><![CDATA[social media package]]></category>

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		<description><![CDATA[Don't settle for a generic "social media package." If you don't know your social media needs and budget, a social media audit will help you find out. <a href="http://writerway.com/2012/04/05/social-media-mistake-1-fuzzy-pink-slippers-that-dont-fit/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=writerway.com&#038;blog=6613363&#038;post=1840&#038;subd=writerway&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Faced with confusing choices, the online customer throws in the towel</title>
		<link>http://writerway.com/2012/03/13/faced-with-confusing-choices-the-online-customer-throws-in-the-towel/</link>
		<comments>http://writerway.com/2012/03/13/faced-with-confusing-choices-the-online-customer-throws-in-the-towel/#comments</comments>
		<pubDate>Tue, 13 Mar 2012 21:33:01 +0000</pubDate>
		<dc:creator>Karen Anderson</dc:creator>
				<category><![CDATA[Marketing Communications]]></category>
		<category><![CDATA[Web Design]]></category>

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		<description><![CDATA[Online or off, customers given too many choices are up to 10 times less likely to buy. Combine that with a confusing website and it's a recipe for customer frustration. <a href="http://writerway.com/2012/03/13/faced-with-confusing-choices-the-online-customer-throws-in-the-towel/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=writerway.com&#038;blog=6613363&#038;post=1827&#038;subd=writerway&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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