Daily Archives: August 19, 2009

Fake FAQs

Marketers have borrowed the FAQ format from instructional websites in the hopes of giving complex, confusing, and discouraging information about their products the appearance of user friendliness. Continue reading

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Filed under Marketing Communications, Web Content

When the saint comes marching in

Englishman offended by the municipal authorities’ decision to “dumb down” his street’s name (from “St. John’s Close” to “St. Johns Close”) he returned his local street signs to the proper singular possessive — using paint and a paint brush. Continue reading

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Filed under Communication, Creativity